{"id":3,"date":"2026-06-30T03:29:00","date_gmt":"2026-06-30T03:29:00","guid":{"rendered":"https:\/\/stratastaffglobal.com\/?page_id=8889"},"modified":"2024-07-15T06:24:38","modified_gmt":"2024-07-15T06:24:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/stratastaffglobal.com\/ca\/home-canada\/privacy-policy\/","title":{"rendered":"Privacy Policy &#8211; Canada"},"content":{"rendered":"\n<p><strong>Last updated:<\/strong> 31 July 2026<\/p>\n\n\n\n<p>Strata Staff Global (&#8220;Strata Staff&#8221;, &#8220;we&#8221;, &#8220;us&#8221; or &#8220;our&#8221;) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information through this website and related forms, including enquiries, booking links, the Strata Capacity Test, training enrolment forms and Careers applications.<\/p>\n\n\n\n<p>This Canadian version is framed with reference to the <strong>Personal Information Protection and Electronic Documents Act (PIPEDA)<\/strong> and its fair information principles, where they apply to our collection, use and disclosure of personal information in the course of commercial activity. Provincial privacy laws may also apply depending on your location and the nature of the interaction.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Personal information we collect<\/h2>\n\n\n\n<p>We collect personal information that you provide directly, information generated by website forms and systems, and limited technical information from your browser or device.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Enquiry, &#8220;Talk To Us&#8221; and consultation forms<\/h3>\n\n\n\n<p>When you contact us through the website, including the &#8220;Email Us&#8221;, &#8220;Talk To Us&#8221;, &#8220;Tell Us More&#8221; and consultation flows, we may collect your first name, last name, email address, phone number, agency or company name, country, requirements, role or position interest, experience level and any message or other information you choose to submit.<\/p>\n\n\n\n<p>The main embedded enquiry forms send lead details to the Strata Staff Global CRM at <code>crm.stratastaffglobal.com<\/code> using a LeadCapture API. The Canadian form uses a Canada-specific CRM LeadCapture endpoint and may email details to internal recipients such as admin, solutions and related team inboxes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Booking system<\/h3>\n\n\n\n<p>Some pages embed Microsoft Bookings for &#8220;Schedule Free Discovery Call&#8221; or similar consultation bookings. When you use that booking tool, Microsoft may collect the details requested in the booking form, such as your name, contact details, booking time and any information you enter. Those details are used to schedule and manage the appointment.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Strata Capacity Test \/ scorecard<\/h3>\n\n\n\n<p>When you complete the Strata Capacity Test, we collect your first name, last name, email address, phone number, company name, province\/state, lot count, answers to the scorecard questions, overall score, result band, capacity score, stress score and growth readiness score. These submissions are stored in the website database in a scorecard submissions table and an email notification is sent to our configured lead notification inbox, currently falling back to <code>hello@stratastaffglobal.com<\/code> if no other recipient is configured.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Careers and job applications<\/h3>\n\n\n\n<p>When you apply for a role through the Careers pages or a job detail page, we may collect your first name, last name, age, gender, email address, mobile\/contact number, address, preferred work schedule, role applied for, availability and uploaded resume. Your resume may include employment history, education, qualifications, references and any other information you include in the file.<\/p>\n\n\n\n<p>Career forms use Contact Form 7 and related anti-spam tools. Submissions may be stored in the website database, sent by email to Strata Staff Global recruitment\/admin recipients, and processed through WordPress\/Contact Form 7 file upload handling. Older or legacy Careers content may also embed a careers portal at <code>careers.stratastaffglobal.com<\/code>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Strata Staff Academy and training forms<\/h3>\n\n\n\n<p>When you submit Strata Staff Academy or Foundation Training enrolment forms, we may collect your full name, email address and phone number. These forms send details to training-related inboxes, including <code>training@stratastaffglobal.com<\/code>, and may copy the email address you provide.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Other forms and embedded services<\/h3>\n\n\n\n<p>The site also includes or has included other operational forms, such as a credential request form that collects username, user email and agency name, and a Microsoft Forms &#8220;Client Thermometer&#8221; embed. If you use an embedded third-party form, the information you enter is handled by that provider as well as by us where the submission is made available to Strata Staff Global.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Technical, analytics and security information<\/h3>\n\n\n\n<p>When you visit the site, we and our service providers may collect technical information such as IP address, approximate location, browser and device details, pages visited, referring URLs, time on page, cookie consent status, form anti-spam signals and server logs. The site currently has Google Site Kit \/ Google Analytics 4 configured, may use Matomo\/WP-Piwik where enabled, uses IP2Location redirection, uses Cloudflare Turnstile and honeypot fields for spam protection, and may load third-party assets or embeds such as YouTube\/Vimeo videos, Microsoft Bookings, Microsoft Forms, Bootstrap CDN, Font Awesome CDN and Tailwind CDN.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Purposes for collection, use and disclosure<\/h2>\n\n\n\n<p>Consistent with PIPEDA&#8217;s identifying-purposes, consent, limiting-collection and limiting-use principles, we collect, use and disclose personal information for purposes a reasonable person would consider appropriate in the circumstances, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>to respond to enquiries and provide information about our services;<\/li>\n<li>to book, manage and follow up consultation calls or discovery sessions;<\/li>\n<li>to assess capacity-test results and contact you about relevant staffing or outsourcing solutions;<\/li>\n<li>to process job applications, assess suitability, communicate with candidates and manage recruitment records;<\/li>\n<li>to process training or Academy enquiries and enrolments;<\/li>\n<li>to operate, secure, troubleshoot and improve the website and forms;<\/li>\n<li>to measure website performance and understand how visitors use the site;<\/li>\n<li>to comply with legal, regulatory, accounting and administrative obligations; and<\/li>\n<li>to protect our rights, systems, users and services from misuse, spam, fraud or security threats.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Disclosure and third-party services<\/h2>\n\n\n\n<p>We do not sell personal information. We may disclose or make personal information available to:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Strata Staff Global team members and related business units who need it to respond, recruit, deliver training, provide services or administer the website;<\/li>\n<li>CRM, email, hosting, website, form, analytics, security and IT service providers;<\/li>\n<li>Microsoft, where you use Microsoft Bookings or Microsoft Forms embeds;<\/li>\n<li>Google, where Google Analytics, Search Console or Site Kit services collect analytics or site-performance information;<\/li>\n<li>Cloudflare, where Turnstile anti-spam checks are used;<\/li>\n<li>video, CDN or embedded-content providers where their content is loaded on a page; and<\/li>\n<li>regulators, law enforcement, professional advisers or other parties where required or permitted by law.<\/li><\/ul>\n\n\n\n<p>Your information may be processed or stored outside your province or outside Canada, including in Australia, the United States, the Philippines or other locations where our service providers or related business operations are located. When information is handled outside Canada, it may be subject to the laws of that jurisdiction. We use service providers and internal controls intended to protect personal information in line with applicable privacy obligations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Consent<\/h2>\n\n\n\n<p>By submitting a form, booking a consultation, applying for a role, completing the Strata Capacity Test, accepting cookies or otherwise providing personal information to us, you consent to the collection, use and disclosure described in this policy. You may withdraw consent where permitted by law, but this may affect our ability to respond, process an application, provide training information or deliver requested services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Cookies and similar technologies<\/h2>\n\n\n\n<p>The site uses cookies and similar technologies for site operation, security, analytics and embedded services. The main categories are:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Cookie or technology<\/th><th>Purpose<\/th><th>Typical duration<\/th><\/tr><\/thead><tbody><tr><td><code>ssg_cookie_consent<\/code><\/td><td>Stores whether you accepted or declined the website cookie notice.<\/td><td>1 year<\/td><\/tr><tr><td>WordPress cookies such as <code>wordpress_logged_in_*<\/code>, <code>wordpress_sec_*<\/code>, <code>wp-settings-*<\/code> and test cookies<\/td><td>Login, administration, user preferences and security for authorised site users.<\/td><td>Session to 1 year, depending on the cookie and user settings<\/td><\/tr><tr><td>Google Analytics \/ Google Site Kit cookies such as <code>_ga<\/code> and related identifiers, where active<\/td><td>Analytics, audience measurement and site-performance reporting.<\/td><td>Often up to 2 years, depending on Google settings<\/td><\/tr><tr><td>Matomo \/ WP-Piwik cookies such as <code>_pk_id<\/code> and <code>_pk_ses<\/code>, where active<\/td><td>Analytics and visitor measurement.<\/td><td>Usually about 30 minutes for session cookies and up to 13 months for visitor identifiers<\/td><\/tr><tr><td>Cloudflare Turnstile cookies or tokens<\/td><td>Bot detection, spam prevention and form security.<\/td><td>Usually session-based or short-lived<\/td><\/tr><tr><td>IP2Location and redirection-related processing<\/td><td>Approximate location detection and country\/language redirection behaviour.<\/td><td>Varies by plugin configuration<\/td><\/tr><tr><td>Microsoft, YouTube\/Vimeo, CDN and other embedded-service cookies<\/td><td>Booking forms, embedded forms, video playback, external scripts, security and service delivery.<\/td><td>Set by the relevant third party and varies by provider<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>You can control cookies through your browser settings. Blocking some cookies or scripts may affect forms, booking tools, analytics preferences or embedded content.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Storage, safeguards and retention<\/h2>\n\n\n\n<p>We use safeguards appropriate to the sensitivity of the information, including restricted administrative access, WordPress security controls, anti-spam checks, form validation and service-provider security measures.<\/p>\n\n\n\n<p>We retain personal information only as long as necessary for the purposes described in this policy or as otherwise required or permitted by law. Recruitment records and resumes may be retained for future role consideration unless you ask us to delete them and we are not required to keep them. Scorecard and enquiry records may be retained in the website database, CRM and email systems until they are no longer required for business or legal purposes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Access, correction and deletion requests<\/h2>\n\n\n\n<p>You may request access to personal information we hold about you, ask us to correct it, or ask us to delete information that is no longer required. We may need to verify your identity before acting on a request. Some information may need to be retained where required or permitted by law, for security, dispute-resolution or legitimate business-record purposes.<\/p>\n\n\n\n<p>To make a privacy request, contact us at <a href=\"mailto:solutions@stratastaffglobal.com\">solutions@stratastaffglobal.com<\/a>. For recruitment-specific requests, you may also contact <a href=\"mailto:careers@stratastaffglobal.com\">careers@stratastaffglobal.com<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Challenging compliance or making a complaint<\/h2>\n\n\n\n<p>If you have a privacy concern, please contact us first so we can review and respond. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the applicable provincial privacy regulator.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Contact us<\/h2>\n\n\n\n<p>Privacy enquiries: <a href=\"mailto:solutions@stratastaffglobal.com\">solutions@stratastaffglobal.com<\/a><br>Recruitment privacy enquiries: <a href=\"mailto:careers@stratastaffglobal.com\">careers@stratastaffglobal.com<\/a><br>Canada phone: +1 236 312 1668 \/ +1 236 312 1669<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Changes to this policy<\/h2>\n\n\n\n<p>We may update this Privacy Policy from time to time. The latest version will be published on this page.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 31 July 2026 Strata Staff Global (&#8220;Strata Staff&#8221;, &#8220;we&#8221;, &#8220;us&#8221; or &#8220;our&#8221;) respects your privacy. 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