Last updated: 31 July 2026
Strata Staff Global (“Strata Staff”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information through this website and related forms, including enquiries, booking links, the Strata Capacity Test, training enrolment forms and Careers applications.
This Australian version is framed with reference to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where they apply to us.
1. Personal information we collect
We collect personal information that you provide directly, information generated by website forms and systems, and limited technical information from your browser or device.
Enquiry, “Talk To Us” and consultation forms
When you contact us through the website, including the “Email Us”, “Talk To Us”, “Tell Us More” and consultation flows, we may collect your first name, last name, email address, phone number, agency or company name, country, requirements, role or position interest, experience level and any message or other information you choose to submit.
The main embedded enquiry forms send lead details to the Strata Staff Global CRM at crm.stratastaffglobal.com using a LeadCapture API. The same details may also be emailed to internal Strata Staff Global recipients such as admin, solutions or related team inboxes so our team can respond.
Booking system
Some pages embed Microsoft Bookings for “Schedule Free Discovery Call” or similar consultation bookings. When you use that booking tool, Microsoft may collect the details requested in the booking form, such as your name, contact details, booking time and any information you enter. Those details are used to schedule and manage the appointment.
Strata Capacity Test / scorecard
When you complete the Strata Capacity Test, we collect your first name, last name, email address, phone number, company name, state, lot count, answers to the scorecard questions, overall score, result band, capacity score, stress score and growth readiness score. These submissions are stored in the website database in a scorecard submissions table and an email notification is sent to our configured lead notification inbox, currently falling back to hello@stratastaffglobal.com if no other recipient is configured.
Careers and job applications
When you apply for a role through the Careers pages or a job detail page, we may collect your first name, last name, age, gender, email address, mobile/contact number, address, preferred work schedule, role applied for, availability and uploaded resume. Your resume may include employment history, education, qualifications, references and any other information you include in the file.
Career forms use Contact Form 7 and related anti-spam tools. Submissions may be stored in the website database, sent by email to Strata Staff Global recruitment/admin recipients, and processed through WordPress/Contact Form 7 file upload handling. Older or legacy Careers content may also embed a careers portal at careers.stratastaffglobal.com.
Strata Staff Academy and training forms
When you submit Strata Staff Academy or Foundation Training enrolment forms, we may collect your full name, email address and phone number. These forms send details to training-related inboxes, including training@stratastaffglobal.com, and may copy the email address you provide.
Other forms and embedded services
The site also includes or has included other operational forms, such as a credential request form that collects username, user email and agency name, and a Microsoft Forms “Client Thermometer” embed. If you use an embedded third-party form, the information you enter is handled by that provider as well as by us where the submission is made available to Strata Staff Global.
Technical, analytics and security information
When you visit the site, we and our service providers may collect technical information such as IP address, approximate location, browser and device details, pages visited, referring URLs, time on page, cookie consent status, form anti-spam signals and server logs. The site currently has Google Site Kit / Google Analytics 4 configured, may use Matomo/WP-Piwik where enabled, uses IP2Location redirection, uses Cloudflare Turnstile and honeypot fields for spam protection, and may load third-party assets or embeds such as YouTube/Vimeo videos, Microsoft Bookings, Microsoft Forms, Bootstrap CDN, Font Awesome CDN and Tailwind CDN.
2. Why we collect and use personal information
- to respond to enquiries and provide information about our services;
- to book, manage and follow up consultation calls or discovery sessions;
- to assess capacity-test results and contact you about relevant staffing or outsourcing solutions;
- to process job applications, assess suitability, communicate with candidates and manage recruitment records;
- to process training or Academy enquiries and enrolments;
- to operate, secure, troubleshoot and improve the website and forms;
- to measure website performance and understand how visitors use the site;
- to comply with legal, regulatory, accounting and administrative obligations; and
- to protect our rights, systems, users and services from misuse, spam, fraud or security threats.
3. Disclosure and third-party services
We do not sell personal information. We may disclose or make personal information available to:
- Strata Staff Global team members and related business units who need it to respond, recruit, deliver training, provide services or administer the website;
- CRM, email, hosting, website, form, analytics, security and IT service providers;
- Microsoft, where you use Microsoft Bookings or Microsoft Forms embeds;
- Google, where Google Analytics, Search Console or Site Kit services collect analytics or site-performance information;
- Cloudflare, where Turnstile anti-spam checks are used;
- video, map, CDN or embedded-content providers where their content is loaded on a page; and
- regulators, law enforcement, professional advisers or other parties where required or permitted by law.
Some providers may process or store information outside Australia. Where personal information is disclosed overseas, we take reasonable steps to use appropriate service providers and protect the information in line with applicable privacy obligations.
4. Cookies and similar technologies
The site uses cookies and similar technologies for site operation, security, analytics and embedded services. The main categories are:
| Cookie or technology | Purpose | Typical duration |
|---|---|---|
ssg_cookie_consent | Stores whether you accepted or declined the website cookie notice. | 1 year |
WordPress cookies such as wordpress_logged_in_*, wordpress_sec_*, wp-settings-* and test cookies | Login, administration, user preferences and security for authorised site users. | Session to 1 year, depending on the cookie and user settings |
Google Analytics / Google Site Kit cookies such as _ga and related identifiers, where active | Analytics, audience measurement and site-performance reporting. | Often up to 2 years, depending on Google settings |
Matomo / WP-Piwik cookies such as _pk_id and _pk_ses, where active | Analytics and visitor measurement. | Usually about 30 minutes for session cookies and up to 13 months for visitor identifiers |
| Cloudflare Turnstile cookies or tokens | Bot detection, spam prevention and form security. | Usually session-based or short-lived |
| IP2Location and redirection-related processing | Approximate location detection and country/language redirection behaviour. | Varies by plugin configuration |
| Microsoft, YouTube/Vimeo, CDN and other embedded-service cookies | Booking forms, embedded forms, video playback, external scripts, security and service delivery. | Set by the relevant third party and varies by provider |
You can control cookies through your browser settings. Blocking some cookies or scripts may affect forms, booking tools, analytics preferences or embedded content.
5. Storage, security and retention
We use reasonable technical and organisational safeguards to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These safeguards include restricted administrative access, WordPress security controls, anti-spam checks, form validation and service-provider security measures.
We keep personal information for as long as reasonably needed for the purpose for which it was collected, including responding to enquiries, managing recruitment and training records, maintaining business records, resolving disputes, meeting legal obligations and improving or securing the website. Recruitment records and resumes may be retained for future role consideration unless you ask us to delete them and we are not required to keep them. Scorecard and enquiry records may be retained in the website database, CRM and email systems until they are no longer required for business or legal purposes.
6. Access, correction and deletion requests
You may request access to personal information we hold about you, ask us to correct it, or ask us to delete information that is no longer required. We may need to verify your identity before acting on a request. Some information may need to be retained where required or permitted by law, for security, dispute-resolution or legitimate business-record purposes.
To make a privacy request, contact us at solutions@stratastaffglobal.com. For recruitment-specific requests, you may also contact careers@stratastaffglobal.com.
7. Complaints
If you have a privacy concern, please contact us first so we can review and respond. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
8. Contact us
Privacy enquiries: solutions@stratastaffglobal.com
Recruitment privacy enquiries: careers@stratastaffglobal.com
Australia phone: +61 3 9133 3255
9. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on this page.